Privacy Policy

Last Updated: January 30, 2025

1. Introduction

Welcome to Content Citizen (the “Company,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Site.

2. Information We Collect

2.1 Personal Information You Provide

• Contact Details: When you sign up for our newsletter, complete a form, or contact us directly (e.g., via email or the Site’s contact form), we may collect information such as your name, email address, phone number, and any other details you choose to share.
• Business Information: If you inquire about our services or collaborate with us, we might collect additional details like company name, job title, project requirements, etc.

2.2 Information Collected Automatically

• Usage Data: We may collect information about your device and usage, such as your IP address, browser type, operating system, referring URLs, pages you view, and the dates/times of your visits.
• Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to collect data and improve your experience on our Site. For example, cookies help us remember your preferences, track your usage patterns, and deliver relevant content.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

1. Provide and Maintain Our Services: Fulfill requests for our production, marketing, or creative services, and facilitate your communication with our team.
2. Improve User Experience: Understand how users interact with our Site, personalize content, and enhance our features and offerings.
3. Send Marketing Communications: If you opt in, we may send you newsletters, updates, or promotional materials about our productions, collaborations, or other news we think may interest you.
4. Respond to Inquiries: Address your questions, comments, and feedback.
5. Comply with Legal Obligations: Enforce our Terms of Service, prevent fraud or other unlawful activities, and protect the rights, property, and safety of our users, ourselves, and others.

4. Sharing Your Information

We may share your information in the following circumstances:

1. Service Providers: We work with third-party vendors to perform services on our behalf (e.g., website hosting, data analysis, email delivery). These vendors have access to your information only as necessary to carry out their work for us.
2. Business Transactions: If we go through a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that deal.
3. Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by government agencies (e.g., a subpoena or court order), or to protect our rights or the rights of others.
4. With Your Consent: We may share your information if you explicitly agree to such disclosure.

5. Cookies and Other Tracking Technologies

1. What Are Cookies? Cookies are small text files stored on your device when you visit a website. They help us recognize your device, remember your preferences, and understand how visitors navigate our Site.
2. Types of Cookies We Use:
   1. Essential Cookies: Necessary for the Site’s operation (e.g., remembering login credentials or session information).
   2. Analytics Cookies: Help us gather data on how users interact with our Site, so we can improve performance and user experience.
   3. Advertising Cookies: May be used to deliver ads more relevant to you. (If applicable)
3. Managing Cookies: Most browsers allow you to refuse or delete cookies. Consult your browser’s help section for instructions. Please note that disabling cookies may affect certain features on our Site.

6. Third-Party Links

Our Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites or services you visit.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. If you wish to request deletion of your data, please contact us (see Section 11).

8. Security

We have implemented reasonable technical and organizational measures to safeguard your personal information against unauthorized access, use, alteration, or disclosure. However, no system can guarantee 100% security. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.

9. Children’s Privacy

Our Site is not directed at children under the age of 13 (or under 16 in certain jurisdictions), and we do not knowingly collect personal information from them. If you believe we may have collected such information, please contact us immediately (see Section 11).

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

1. Access and Correction: You can request to view and correct the personal data we hold about you.
2. Deletion: You can request that we delete your personal information under certain circumstances.
3. Objection to Processing: You can object to certain processing of your data, such as direct marketing.
4. Withdrawal of Consent: If we’re processing your data based on your consent, you can withdraw it at any time.

To exercise any of these rights, please contact us (see Section 11). We may ask for additional information to verify your identity before processing your request.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, your personal information, or to exercise any rights you may have, please reach out to us at:

Content Citizen
‍Los Angeles & Toronto Offices
Email: info@contentcitizen.com

12. International Transfers

If you are visiting our Site from outside the United States or Canada, be aware that your information may be transferred to and processed in countries whose data protection laws may differ from those in your jurisdiction. We take steps to ensure your personal information receives an adequate level of protection in the jurisdictions where we process it.

13. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will post the new policy on this page and update the “Last Updated” date at the top. We encourage you to review this page periodically for the latest information on our privacy practices.